Conditions of Sale

The offer and the sale of products made on the website are governed by these General Conditions of Sale. For any other legal information, see the sections: General Terms of Use, Privacy Policy and Right of Withdrawal. Before submitting your purchase order, Customer is required to read carefully these general sales conditions. Upon completion of the on-line purchase procedure, Customer is required to print and retain these general sales conditions and the relevant order form, which have already been viewed and accepted.

1. Object
These General Conditions of Sale concern the sale of products made online via e-commerce on the website For any inquiries, you can contact: Products sold on the site can only be purchased and delivered in the countries indicated in the Order Form.

2. Subjects
Products are sold directly by VALORE ITALIANO srl, with legal and administrative seat in Italy, Via Mario Menichini, 54, 00135 Rome, tax code and registration number at the Rome Register of Companies, VAT 11598251004. For any information request, you can contact VALORE ITALIANO srl by mail to the following address:
2.1 These General Sales Conditions govern the offer, forwarding and acceptance of product purchase orders at and do not regulate the provision of services or the sale of products by Other than the Seller who is present on through links, banners or other hyperlinks.
2.2 The products are sold to the customer identified by the data entered upon the compilation and sending of the order form in electronic format with the simultaneous acceptance of these General Conditions of Sale.
2.3 The Client is prohibited from entering false, and / or invented, and / or imaginative names, in the online ordering procedure and in further communications. Seller reserves the right to legally pursue any violation and abuse, in the interest of and for the protection of consumers all.
2.4 By accepting these Terms of Sale, you also exempt the Seller from any liability arising from the issue of incorrect tax documents due to errors in the data provided by you when placing the order online, being yourself as a customer ‘Sole responsible for their correct insertion.

3. Pre-contractual information for the consumer – art. 49 of Legislative Decree 206/2005
3.1 An online sale contract is the distance contract for the sale of movable property (hereinafter Products) between you, as a Customer, and VALORE ITALIANO srl, as Seller, within a E-commerce service organized by the Seller for the purpose of using Internet-based communication technology.
3.2 To conclude the purchase agreement of one or more Products, you must fill out the order form in electronic format (from now on Order) and send it to the Seller via the Internet in accordance with the instructions.
3.3 The Order contains:
• a referral to these General Sales Conditions;
• Information and images of each Product and its price;
• the means of payment you can use;
• Delivery Methods of Purchased Products and Shipping and Delivery Costs;
• a reference to the conditions for exercising your right of withdrawal (Article 9 of these Conditions)
• how and when to return products purchased;
Information that the customer will have to bear the cost of returning the goods in case of withdrawal;
The existence of a legal guarantee of conformity for purchased goods
The customer may at any time and in any case before the conclusion of the contract, learn about the information about VALORE ITALIANO srl, the geographical address, telephone number, e-mail address, information that is reported, as well:
VALORE ITALIANO srl with legal and administrative headquarters in Italy, Via Mario Menichini, 54 00135 Rome, Mail:, Pec address:
3.4 Despite the fact that constantly takes steps to ensure that the photographs displayed on the Site are faithful reproductions of the original products, including the adoption of any technological solution possible to minimize inaccuracies, there are always some variations due to technical characteristics and Of the color resolution features provided by the computer you are using. As a result, the Seller will not be responsible for the inadequacy of the graphic representations of products displayed on the Site due to such technical reasons, since such representations are merely illustrative.
3.5 Before signing the contract, you will be required to confirm the reading of the General Sales Conditions including the Information on the Right of Withdrawal and the Processing of Personal Data.
3.6 The contract is concluded when the Seller receives your Order Form on the Internet after verifying the accuracy of your order data.
3.7 The language available to conclude the contract with the Seller is english and the applicable law is Italian.
3.8 After the contract is concluded, the Seller will take charge of your order for its evasion.

4. Sales Prices
4.1 Unless otherwise indicated, all prices of Products and shipping and delivery costs indicated on the and in the Order are to be deemed to be VAT included and expressed in Euros. The validity of the prices indicated is always and only that indicated by the website at the time of the Order’s transmission through the Internet. Product prices and shipping and delivery costs may vary without prior notice. Please make sure the final sales price before submitting the relevant order.
4.2 All Products are shipped directly from Italy. The prices of the Products and the shipping and delivery costs indicated on the website and in the Order, unless otherwise specified, shall be deemed not to include any costs related to customs duties and taxes where the shipment takes place in non-EU countries Ie in countries where the current legislation provides for import charges.
4.3 These costs are then borne by the Customer and must be paid directly at the time of delivery of the Products, as specified in the Order Confirmation. Unfortunately, we have no control over the amount of these costs and we can not predict the amount since customs policies and import taxes vary greatly from one country to another.

5. Payment Methods
For the payment of the price of the Products and their shipping and delivery costs, you may follow one of the methods indicated in the order form at and which are summarized below.
– Credit cards
– Bank transfer
5.1 If you have a Paypal account, gives you the ability to make payments by using direct email and password with which you are registered on
5.2 At no time during the purchase process Mokase is able to know the information about your credit card (for example, your credit card number or expiry date), transmitted by a secure, encrypted connection directly to the site Of the subject managing electronic payment (bank or Paypal). No Seller ‘s archive will keep this information
5.3 In no case may the Seller be liable for fraudulent and unlawful use of credit cards and prepaid by third parties.

6. Shipping and Delivery of Products
6.1 Each shipment contains:
• the products / or ordered;
• the relevant transport document / accompanying invoice;
• any accompanying documentation required by country of dispatch;
• any information and marketing material
6.2 Delivery of Products purchased through Seller’s website may take place in different ways
6.3 Customer’s Home Delivery
•6.3.1 The purchased products will be delivered by the courier identified by the Seller to the shipping address indicated by the Client on the Order with insured shipping.
• 6.3.2 At the time of receipt of the goods at your place of domicile, we ask you to check the integrity of the packages at the time of delivery by the courier. In the event of anomalies you will have to point out and write exactly the same to the courier and reject the delivery. Otherwise it will not be possible to claim your rights in this regard
6.4 The products will be delivered by express courier to the address indicated by the customer. From the date of receipt by the customer of the confirmation email sent by
For each order placed on the site, VALORE ITALIANO srl issues invoice of the goods shipped. After the invoice is issued, you will not be able to make any changes to the data shown in the invoice.

7. Right of withdrawal
According to current legislation in force, if the customer is a consumer (a natural person who buys the goods for purposes other than their professional activity, ie does not make a purchase requesting an invoice by specifying a VAT code reference in the form Order) can exercise the right of withdrawal for any reason and without the need to provide explanations. The right of withdrawal may be exercised within 14 days of receipt of the purchased goods by written notice sent by registered letter with acknowledgment of receipt, which expresses the will to withdraw from contract.
This notice must be addressed to VALORE ITALIANO srl, Via Mario Menichini, 54 00135 Rome, Italy.
This notice may also be sent within the same 10-day deadline, by e-mail at, provided that it is still confirmed by registered letter with return receipt within 48 hours.
7.1 The direct costs of returning the products are the responsibility of the Customer.
Upon receipt of this notice of withdrawal, the VALORE ITALIANO srl will promptly notify the Customer of any instructions for sending the “Return Request” and how to return the goods, which must take place within 48 hours , Enclosing the RMA number (return authorization code). Returned Products must be sent to the Seller in one shipment. The right of withdrawal meets the limits set by Legislative Decree no. 21/2014, shall in particular be subject to the following conditions:
The purchased item must be intact, unused and returned in its original packaging, complete with all parts (including packaging, any documentation and accessory), together with the RMA number;
The shipment, up to the receipt of receipt at our warehouse, is under the full responsibility of the Customer. In the event of damage to the goods during transport, VALORE ITALIANO srl will notify the Customer of the incident within 5 days of receipt of the goods in the warehouses to allow him to promptly lodge a complaint with the courier he has chosen and obtain the repayment of the value of the goods (If secured). In this case, the product will be made available to the Customer for its return, and the withdrawal request will be canceled at the same time.
Upon arrival in the warehouse, the product will be tested to evaluate any damage or tampering that is not caused by the transport. If the original packaging and / or packaging is damaged, VALORE ITALIANO srl will withhold the reimbursement due to a percentage, but not more than 30%, as a contribution to the costs of restoration. If the conditions for redemption of the sums collected (excluding shipping costs) are met, the Seller will refund the customer within a maximum of 14 days.

8. Disclaimer
VALORE ITALIANO srl is not responsible for any direct or indirect loss or loss arising from the sale of goods and services offered in the catalog published on the Site, including for delayed and / or missing delivery of the product, or for the correspondence of the goods. Any Customer’s right to damages or compensation, as well as any contractual or non-contractual liability for direct or indirect damages to persons and / or things caused by the failure to accept, even partial, an order and misuse of the product, is excluded.
VALORE ITALIANO srl does not assume any liability for any disavowal due to force majeure or fortuitous accident, even if it is affected by malfunctions and disruption of the Internet, if it fails to execute the order within the terms of the contract.
The image to accompany the descriptive card of a product may not be perfectly representative of its features, but differ according to color, size, and accessories in the picture. All support information is meant as a simple general information material, not relevant to the actual features of a single product. VALORE ITALIANO srl does not respond to typographical errors or variations in the features and prices introduced by manufacturers or for damage caused by improper use of the products.

9. Legal Compliance Warranty
9.1 The Seller is liable for any defect of the products offered on the site, including the non-compliance of the items with the ordered products, in accordance with Italian law.
9.2 If the Customer has entered into a contract as a Consumer (meaning any natural person acting on the Site for purposes other than that of business or professional activity, if any), this warranty is valid on condition that both conditions are met Indicated below:
(A) the defect occurs within 24 months of the date of delivery of the products;
(B) the Customer has a formal complaint about defects within a maximum of 2 months from the discovery of the defect;
9.3 All refund costs for defective products will be borne by Seller.

10. Commercial Warranty
All the products presented on benefit, in addition to the statutory compliance warranty referred to in the previous article, of a commercial guarantee, the duration of which is cited on the articles of the article.

11. Cookies
The website uses ‘cookies’. Cookies are electronic files that record information about customer browsing on the site (consulted pages, date and time of consultation, etc.) and allow to offer customized service to its customers. informs the Customer of the possibility to deactivate the creation of such files by accessing their own Internet Configuration Menu. It is understood that this will prevent the Customer from proceeding to online purchase.

12. Privacy
The personal data requested during the order forwarding process are collected and processed in order to meet the customer’s express requests and to activate the procedures for executing the orders and related communications. Under no circumstances will personal data be transferred to third parties.
VALORE ITALIANO srl warrants to its Customers the respect of the legislation on the processing of personal data, in accordance with the privacy code of D.L. n. 196/2003. You will get more information on how we treat your personal information by accessing our Privacy Policy.

13. Wholeness
These General Terms of Sale are made up of all the clauses that make up them. If one or more of the provisions of these General Sales Conditions are considered invalid or declared to be in accordance with law, regulation or decision by a court having jurisdiction, the other provisions will continue to be fully enforceable and effective.

14. Applicable law, dispute settlement and competent forum
The sales contract between the Customer and VALORE ITALIANO srl is understood to be concluded in Italy and governed by the Italian Law. For any civil and criminal litigation resulting from the conclusion of this distance selling contract, the exclusive jurisdiction will be that of the Rome, Italy.

15. Edit and Update
Seller may make changes or amendments to these General Sales Conditions at any time. Therefore, Customer will only be required to accept the General Sales Conditions in force at the time of purchase. The new General Sales Conditions will be effective from the date of publication on the website and in relation to purchase orders submitted after that date.

The contractual clauses indicated in the points expressly approved: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15.